Account & Personal Data Deletion Request

At INFYFIN ADVISORS PRIVATE LIMITED, your right to digital privacy, data autonomy, and complete erasure is paramount. You have unconditional control over your personal records, credentials, and financial metadata.

Method 1: Instant In-App Deletion (Recommended)

Immediate, autonomous, and instant

Because InfyFIN utilizes a zero-knowledge, on-device architecture, you can wipe 100% of your records immediately within the application without waiting for manual human review:

Step 1

Open the InfyFIN App on your phone

Step 2

Navigate to Settings > Profile Settings

Step 3

Scroll down to Danger Zone

Step 4

Tap "Delete My Account & Data"

What happens instantaneously:

All encrypted on-device database boxes (Hive, SQLite, SharedPrefs) are purged.
Biometric keychains and local PIN salts are permanently deleted.
Your Firebase Authentication account is deleted from the auth directory.
The app resets to initial state and terminates active sessions.

Method 2: Email Request to Data Protection Officer

For users who uninstalled the app or lost phone access

If you no longer have access to your mobile device, please send a formal deletion request from your registered email address to our official contact email: [email protected]. Our team will verify your ownership and process the deletion within 48 business hours.

Official Deletion Request Draft

To: [email protected]

Subject: Account & Personal Data Deletion Request - InfyFIN

To: Data Protection Officer, InfyFIN Advisors Private Limited Email: [email protected] Please permanently delete my InfyFIN account and all associated personal data pursuant to the Digital Personal Data Protection Act, 2023. My Registered Account Details: - Full Name: [Enter your full name] - Registered Mobile Number: [Enter your 10-digit registered mobile number] - Registered Email Address: [Enter your registered email address] - Reason for Deletion (Optional): [Optional feedback or reason] I understand that this action is irreversible and will permanently delete my authentication profile, cloud telemetry, and revoke any active subscriptions. Thank you.

Open in Email App & Send

Irreversible Action: Deleting your account will revoke all active subscriptions and irrevocably purge any advisory booking history. Ensure you export your local backup first if you need past records.

Official Email: [email protected]Turnaround: Under 48 business hours

Data Retention & Compliance Policy

In accordance with Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and Section 12 of the Digital Personal Data Protection Act, 2023:

Financial Ledgers: Because InfyFIN operates on a zero-knowledge architecture, your confidential financial ledger is stored only on your physical mobile device. We do not store your balances, transactions, or bank credentials on our web servers.
Authentication & Profile Records: Upon request, your phone number, email address, and authentication tokens are permanently purged from Google Firebase Authentication and our directory within 48 business hours.
Statutory Accounting Records: Tax invoices and GST receipts for paid subscription services (Pro/Elite or CA consultations) are archived for 8 years strictly in compliance with Section 128 of the Companies Act, 2013 and GST statutory requirements, after which they are destroyed.